PRIVACY POLICY

Welcome to Pratishthan Pune ("Pratishthan Pune", "we", "us", or "our").

This Privacy Policy explains how we collect, use, store, protect, and disclose personal information when you visit or use our website: https://pratishthanpune.in/

Pratishthan Pune is the holy residence and museum of Her Holiness Shri Mataji Nirmala Devi and serves as a collective meditation center and a source of information about Sahaja Yoga Meditation, meditation programs, events, talks, activities, accommodation, and related initiatives.

By accessing or using this Website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect personal information when you voluntarily interact with our Website or contact us.

Depending on the service you use, this may include:

• Full name
• Email address
• Mobile or telephone number
• Postal address
• City, state, country, or other location information
• Information submitted through contact or enquiry forms
• Accommodation-related information
• Event or program registration information
• Donation-related information
• PAN or other information where required for donation or statutory purposes
• Information contained in communications you send to us

We collect information that is reasonably necessary for the relevant purpose.

2. Information Collected Automatically

When you visit our Website, certain technical information may be collected automatically through our hosting provider, security services, analytics tools, cookies, or similar technologies.

This may include:

• IP address
• Browser type
• Device type
• Operating system
• Date and time of access
• Pages visited
• Referring website
• Approximate location
• Website usage information
• Technical and diagnostic information

This information may be used to maintain Website security, troubleshoot technical problems, understand Website usage, and improve our services.

3. How We Use Personal Information

We may use personal information for purposes including:

• Responding to enquiries
• Providing information about Sahaja Yoga Meditation
• Managing meditation sessions and programs
• Managing event registrations
• Processing accommodation enquiries or requests
• Communicating important information about events and activities
• Processing or recording donations
• Issuing donation-related records or receipts where applicable
• Responding to requests or complaints
• Maintaining and improving the Website
• Monitoring Website performance
• Protecting the Website against unauthorized access, misuse, or fraud
• Complying with applicable laws and legal requirements

We will use personal information only for legitimate and reasonably necessary purposes.

4. Accommodation Requests

If you submit an accommodation request through our Website, we may collect information such as your name, contact details, requested dates, number of persons, and other information necessary to process the request.

The information may be used to:

• Review your accommodation request
• Contact you regarding your request
• Confirm or communicate the status of your request
• Coordinate your visit
• Maintain necessary administrative records

Accommodation requests may be reviewed and processed by authorized persons responsible for Pratishthan Pune.

5. Donations and Payment Information

Pratishthan Pune may provide facilities for online or offline donations.

If you make an online donation through a third-party payment gateway, payment-related information may be processed by the relevant payment service provider.

We do not intend to store complete credit/debit card details, banking passwords, UPI PINs, or other confidential payment credentials on our Website.

Donation information such as donor name, contact information, PAN, postal address, transaction reference, or other information required for accounting, receipts, tax, or legal purposes may be collected where applicable.

The payment service provider's own privacy policy and terms may also apply.

6. Cookies

Our Website may use cookies and similar technologies.

Cookies may be used for:

• Website functionality
• Maintaining sessions
• Security
• Understanding Website traffic
• Improving Website performance
• Analytics

You may control or disable cookies through your browser settings. However, disabling certain cookies may affect some Website functionality.

7. Third-Party Services

Our Website may use or link to third-party services, including:

• YouTube
• Google services
• Google Maps
• Social media platforms
• Payment gateways
• Website analytics services
• Hosting and security services

These third parties may collect information according to their own privacy policies.

We do not control the privacy practices of third-party websites or services. We encourage you to review their respective privacy policies before providing personal information.

8. YouTube and Embedded Content

Our Website may contain YouTube videos, live streams, channels, or other embedded content.

When you interact with embedded YouTube content, Google or YouTube may collect certain information according to their own privacy policies and technologies.

Your interaction with YouTube is subject to Google's and YouTube's applicable terms and privacy policies.

9. How We Share Information

We do not sell, rent, or commercially trade your personal information.

Personal information may be shared with authorized persons, service providers, or third parties where reasonably necessary for:

• Processing your request
• Managing accommodation or event registrations
• Processing donations or payments
• Providing hosting, security, analytics, or technical services
• Maintaining Website functionality
• Complying with legal requirements
• Protecting the rights, safety, and security of Pratishthan Pune and its users

We aim to limit such sharing to information reasonably necessary for the relevant purpose.

10. Data Security

We take reasonable technical and organizational measures to protect personal information against:

• Unauthorized access
• Unauthorized disclosure
• Misuse
• Alteration
• Loss
• Destruction

However, no Internet transmission or electronic storage system can be guaranteed to be completely secure.

Therefore, while we take reasonable measures to protect information, we cannot guarantee absolute security of information transmitted over the Internet.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

• Responding to enquiries
• Providing requested services
• Maintaining administrative records
• Maintaining donation and financial records
• Complying with legal and regulatory requirements
• Resolving disputes
• Protecting our legitimate interests

When information is no longer required, it may be securely deleted, anonymized, or otherwise disposed of as appropriate.

12. Your Privacy Rights

Subject to applicable law, you may have rights relating to your personal information, including the right to:

• Request information regarding personal data processed about you
• Request correction of inaccurate information
• Request deletion of personal information where applicable
• Withdraw consent where processing is based on consent
• Raise a complaint regarding the processing of your personal information

To exercise applicable rights or raise a privacy concern, please contact us using the details provided below.

13. Children's Privacy

Pratishthan Pune provides information and activities relating to Sahaja Yoga Meditation and spiritual, cultural, and community programs.

We do not knowingly seek to collect unnecessary personal information from children.

Where information relating to a child is required for registration or participation in an activity, such information should be provided with the involvement of the child's parent or lawful guardian where required by applicable law.

14. External Links

Our Website may contain links to other websites, applications, YouTube channels, social media pages, Google Maps, and other external resources.

We are not responsible for the privacy practices, security, or content of external websites.

Users should review the privacy policies of external websites before providing personal information.

15. International Visitors

The Website may be accessed by users from countries outside India.

Where applicable, personal information may be processed or stored in India or in locations where our service providers operate, subject to applicable law.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

• Website functionality
• Services and activities
• Technology
• Legal requirements
• Privacy practices

When changes are made, the updated version will be published on this page together with the revised "Last Updated" date.

We encourage visitors to review this Privacy Policy periodically.

17. Contact Us

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us.

For privacy-related requests, please mention "Privacy Request" in the subject line of your email.

18. Consent

By using our Website and voluntarily submitting personal information, you acknowledge that you have read and understood this Privacy Policy.

Where consent is required under applicable law, we will obtain consent in an appropriate manner for the specified purpose.